All orders within Australia over $130 qualify for FREE standard shipping (3-7 business days). For orders under $130, we offer standard Australia Post delivery rates, calculated at checkout.
Please note that all shipping estimates refer to business days.
We use Australia Post to deliver all Express orders.
Please note that free shipping does not apply for Express shipping on orders over $130. We offer standard Express courier’s rate, calculated at checkout.
Our team processes orders Monday-Sunday and on public holidays. We want to ensure that you’re able to reach someone on our Customer Care Team if you have any questions!
We use Shippit to organise all orders for dispatch and our Standard Courier is Australia Post. When you have placed an order you will be notified via email with your individual tracking number from which you may track your order.
Standard delivery times of 3-7 business days are to be expected.
Orders are packed and ready for distribution within 24 hours of your order being placed, once payment has cleared. If/when stocks are low, delivery may be delayed and you will be notified. If your order is urgent we strongly recommend that you choose Express post for the fastest possible delivery time.
Note on Shipping Address:
It is your responsibility to ensure that the postal address you provide is correct and current. We will not be responsible for any failed delivery if you are unable to provide an accurate delivery address. If your order is undelivered and returned to us due to the incorrect address your provided, you will need to pay postage for redelivery to the intended location.
We use DHL for shipping international orders. We deliver worldwide. International courier rates will be applied at checkout. Orders are generally received within 1-3 weeks from the date of order. You can follow the status of your delivery here.
Please note that all applicable customs fees, country-specific duties and taxes are the sole responsibility of the customer. We recommend you contact your local customs office for more information as every country is subject to different customs and regulations.
It is a legal requirement that we state the value of your order on the package in order to assist international customs and postage.
Every country has a specific list of articles which are prohibited or restricted. For details on each country, refer to the Australia Post International Post Guide.